Delivery & Returns Policy
- Please allow 4 working days for delivery.
- Collection is availble for all Foody products, please contact us for more information.
- For delivery outside of the UK please contact us for a quote.
Check your item(s) now.
All products are checked for quality and damage BEFORE they are dispatched. If you receive an item and you find anything is damaged or faulty, you must inform LIFE in writing within 7 days of receipt of the item. You should open all items and check goods are OK upon receipt.
Cooling Off Period.
Under the “Consumer Contracts (Information, Cancellation and Additional (Charges) Regulations 2013” you have a “cooling off period”, a right to cancel orders made on this website for 14 days from the day you receive your goods in full, provided the goods (including packaging, accessories, manuals etc) have not been used, have all the original packaging, are undamaged and in new condition, you can give us notice of cancellation and request a return authorisation code from us.
Once the goods have arrived safely back at LIFE, and provided the goods have not been used we shall arrange a full refund within 14 days.
FOODY rigid plastic components including Reservoir, Lid, Rotation Trumpet, Pod and Pod Lid have a 1 year manufacturer warranty. If an item becomes defective within the warranty period please contact us. This does not apply to fair wear and tear, neglect or abuse. If an item is returned during the warranty period and found to be faulty we will replace it.